DXG Warranty Claim – Authorized Purchases Only( TEST)

Eligibility & Required Information:

  • DXG Order Number or Registered Phone Number: Please provide your DXG order number or the phone number registered with your DXG order to verify your purchase.
  • Proof of Purchase: An invoice or delivery document may be required.
  • Product Details: Provide the product model, serial number (if applicable), and details of the issue.
  • Warranty Validity: The product must be covered under the applicable warranty policy.

Product Details

DXG Warranty Service Claim – SKU Upload

This service is exclusively available to customers and business partners who have purchased products directly from DXG.

If you need to submit a warranty service claim for a product purchased directly from DXG, please use this SKU to submit your claim request along with the required product information.

Eligibility & Required Information:

  • DXG Order Number or Registered Phone Number: Please provide your DXG order number or the phone number registered with your DXG order to verify your purchase.
  • Proof of Purchase: An invoice or delivery document may be required.
  • Product Details: Provide the product model, serial number (if applicable), and details of the issue.
  • Warranty Validity: The product must be covered under the applicable warranty policy.

Important Notes:

  • This service is strictly for products purchased directly from DXG.
  • All claims are subject to purchase verification and warranty eligibility checks by the DXG team.
  • Products purchased from other sellers are not eligible for warranty claims through this service.
  • Submitting a claim does not guarantee warranty approval.

Please ensure that all information provided is accurate to help the DXG team process your claim efficiently.

Warranty Policy


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